Enterprise Instant Messenger

Is your use of Instant Messaging secure?

Use of IM in business is growing to the extent that by the end of 2008, it is expected that approximately 80% of all enterprise workers worldwide will be communicating for immediate response via Instant Messenger to increase efficiency and productivity.

However, many organisations are not aware that consumer IM networks can be a source of potential risk from brand-damaging viruses, worms and trojans and even SPIM (spam over IM), and the possibility of unwanted exposure to confidential data and violation of regulations in areas such as the maintenance of IM logs.

XE2 can now offer MessageLabs Enterprise Instant Messenger (EIM) Service which enables you to enjoy all the benefits of IM without any of the risk. EIM provides a secure, private IM network to enable authorised in-house employees, remote/home workers, and business partners to collaborate effectively and safely, whilst EIM produces a comprehensive message-logging service to ensure that the whole process is archived and compliant. EIM can be operated to communicate with well known consumer IM networks, but only the internal IM would be compliant and secure by encrypting communications.

All file attachments exchanged are fully encrypted and cannot be intercepted or tampered with, and are scanned for all forms of malware. Administrators can monitor use of the service through an extensive reporting tool available in an easy-to-use, web-based portal. By allowing Enterprise Instant Messenger to be monitored at a corporate level, the service enables businesses to develop whilst enforcing best practice policies on all IM use.