Hosted CRM

These days, all businesses need to have a clear view of their customers – from first contacts through to purchases and post-sales. In theory, the closer your customer relationships are, the better your levels of profitability will be.

We provide a hosted CRM solution using Microsoft Dynamic CRM software, as we believe that it represents a fast, flexible and affordable way of organising different types of sales information.

Even if your sales processes are quite complex, this software can help you make better business decisions. It has easy-to-use features and capabilities to help you improve sales and marketing – whether by targeting new customers, managing marketing campaigns, or supporting sales activities.

The Microsoft Dynamic CRM software user interface is designed to integrate with Outlook, making it easier to learn and use than any other CRM product on the market.

You can be in touch with your customers even when you’re out of the office. You can run your CRM software in your browser or in Outlook, online or offline, or even on any phone that has internet access, via CRM Mobile Express. All these options are included in our service package.

Some of the new features of CRM 4 are:

• Multi-currency Support
• Duplicate Detection and Clean-up
• Mail Merge with Microsoft Word and Outlook integration
• Reporting Wizard and Scheduled Reporting
• Smart Search
• Multi-language Support
• Multi-stage Workflows
• Data Import Wizard
• Promote Email to Lead and Case
• Smart Tracking

CRM Consultancy Services

XE2 now offer Consultancy Services for hosted or on-premise CRM Solutions.

CRM Consultancy Services enable you to assume control of a CRM system, customising it to work for the way your business works.

Most businesses require a full-on, professional CRM package to manage their customers data. We chose Microsoft Dynamics CRM due to its ability to deploy quickly, adapt to unique business needs, and drive unparalleled value.

• Hosted CRM solutions
• On-Premise CRM installation and configuration
• Workflow development
• System customisations
• ISV and Sitemap customisations
• Custom SQL Reporting Services
• Web services integration

 

Contact us for further information or request a 30 day FREE trial.

Read about the benefits:

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